A1 Billing · Help Center
Help / المساعدة
Human-readable, version-aware help that remains available without AI assistance.
Getting started / البدءA1 Billing is the central membership and entitlement service for A1 products. Start the purchase from the product, review the plan in A1 Billing, complete checkout with Paddle, then return to the product after verified server-side confirmation.
Checkout / الدفعPayment is processed by Paddle. Browser redirects never activate access by themselves; activation is based on verified server-side webhooks bound to the original checkout request, product, plan and expected price.
Plans & entitlements / الخطط والصلاحياتThe server is the source of truth for subscription state and product entitlements. Trialing and active states require a valid future period. Unknown, expired or unsupported states fail closed and the client never grants itself paid access.
Roles & permissions / الأدوار والصلاحياتA1 Billing is currently a controlled service surface rather than a general end-user administration console. Service-to-service entitlement access requires server authentication. Operational or administrative interfaces must remain server-authorized if introduced later.
Common tasks / المهام الشائعةTypical tasks are: start checkout from an A1 product, verify plan and price, complete payment, wait for verified activation, refresh product access, and use the product portal or support path for account changes.
Troubleshooting / استكشاف المشاكلIf checkout is unavailable, confirm the product plan is configured and retry from the product. If payment completed but access is still pending, do not retry payment immediately; wait for the verified billing event, refresh the product, then contact support if the entitlement still does not update.
FAQWhy is access still pending? Webhook confirmation may not have arrived yet. Can a browser event unlock access? No. Does A1 Billing store card details? Payment instrument handling is delegated to Paddle; A1 Billing stores only the billing records needed for lifecycle, reconciliation and entitlement delivery.
Security & privacy / الأمان والخصوصيةA1 Billing does not collect conversation content, screens, clipboard data, keystrokes, personal files or precise location. Operational health is separated from billing records. Service tokens, provider secrets and webhook secrets remain server-side.
Updates & release notes / التحديثاتA1 Billing is centrally deployed. Users do not install a billing client. The current Foundation baseline is 1.0.0; production release evidence must be regenerated whenever code, dependencies, the standard version or deployment artifact changes.
Support / الدعمFor billing support, preserve the product name, approximate checkout time and any reference shown by the product. Never send passwords, card details, service tokens or API keys in a support message.
VersionA1 Billing 0.1.0 · A1 Application Foundation 1.0.0.
Support: A1 Media Network